Help Centre

RETURNS & REFUNDS — Updated 13 November 2026 Ordinary online purchases: you may cancel without giving a reason by telling U8 SPORTS within 14 days after the day you receive your goods. Email info@u8uk.com with your order number and a clear statement that you wish to cancel. You then have a further 14 days to send the goods back after telling us. Please contact us for the correct return address and instructions. Returns are sent to our fulfilment partner in China. Contacting us helps identify your return; prior approval is not a condition of your statutory cancellation right. Keep proof of postage. For a change-of-mind return, you pay the direct return postage cost. You may inspect and try on an item as you would in a shop. Please return it with its original packaging and tags where possible. We may reduce a refund only for loss in value caused by handling beyond what is necessary to establish the item's nature, characteristics and functioning. This does not remove your cancellation right. For a cancelled order, we refund the amount due, including the standard outward delivery charge where the whole order is cancelled. Extra charges for a premium delivery service are not refundable beyond the standard-delivery amount. Refunds use the original payment method, without a refund fee, within 14 days after we receive the returned goods or evidence that you sent them back, whichever is earlier. The change-of-mind cancellation right may not apply to goods made to your specific requirements or clearly personalised, such as a shirt printed with your own name. Selecting a standard size or an ordinary team-player printing option does not automatically make an item non-returnable. Your rights for faulty, incorrect or misdescribed goods remain unaffected, including personalised goods. If an item is faulty, damaged, incorrect or not as described, email us with your order number and details; photos can help us investigate. We will provide the remedy required by applicable consumer law and cover reasonable return costs where required. Sale items have the same statutory rights. Nothing in this policy limits your statutory rights. Optional cancellation notice: To United 8 Sportswear / U8 SPORTS, info@u8uk.com. I give notice that I cancel my order for [goods]. Order number: [number]. Ordered on / received on: [dates]. Customer name and address: [details]. Date: [date]. You may use another clear cancellation statement instead.

PRIVACY POLICY — Updated 13 November 2026 Who we are: U8 SPORTS is the retail brand displayed by United 8 Sportswear on www.u8uk.com. For privacy enquiries or requests, contact info@u8uk.com. Information used: details you provide when ordering, creating an account, contacting us or submitting a review may include your name, email, delivery and billing details, order contents, personalisation instructions and correspondence. Our Wix-hosted site and its service providers also process technical information such as device, browser, IP address and cookie or session identifiers. Purposes and legal bases: order fulfilment and customer support use information necessary to perform a contract or take steps you request before purchase. Accounting and compliance records are retained to meet legal obligations. Site security, fraud prevention and resolving disputes rely on legitimate interests, balanced against your rights. Where consent is required for marketing or optional cookies, it must be obtained and can be withdrawn. Recipients: information needed for the service is shared with Wix for website and commerce services, the payment provider used at checkout, fulfilment and delivery partners, and relevant customer-service or review providers such as Fera. Payment providers handle payment details under their own privacy terms. Reviews and photos you choose to submit for publication may be visible to other visitors. International processing: fulfilment partners operate in China, and Wix, payment and other service providers may process information in additional countries. Contact us for information about the recipients and applicable transfer arrangements. Providers' own privacy information also explains their processing. Retention: information is kept for the time needed to fulfil an order, provide support, handle returns or disputes and meet applicable accounting or legal record-keeping requirements. The type of record, ongoing disputes and legal requirements determine the retention period. We cannot erase records that must lawfully be retained. Your rights: depending on the circumstances, you can request access, correction, erasure, restriction or portability of your personal information, object to processing, and withdraw consent without affecting earlier lawful processing. Contact info@u8uk.com. UK customers can also complain to the Information Commissioner's Office at ico.org.uk. Providing order and delivery information is necessary to process a purchase; without it we may be unable to supply the order. Marketing consent is optional. This notice may be updated when our services or processing change.

TERMS & CONDITIONS — Updated 13 November 2026 This website is operated under the U8 SPORTS retail brand by United 8 Sportswear. Contact customer service at info@u8uk.com. These terms apply to purchases through www.u8uk.com and do not limit your statutory consumer rights. Products: read the individual product description, size information and selected options before ordering. Heritage-style and remastered items must not be assumed to be original vintage or officially licensed products unless the individual listing expressly and accurately states that. Photographs and screens may display colour differently, without excluding your rights where goods are misdescribed. Prices and payment: this UK store displays and charges in GBP (£). The total payable, applicable delivery charges and available payment methods are shown at checkout before you place an order. Promotional eligibility and prices are those actually applied at checkout. An overseas card provider may charge its own conversion or other fees. Orders and fulfilment: provide accurate contact and delivery details and check any personalisation carefully. Contact us promptly if a change is needed. A processing or dispatch status does not remove a statutory cancellation right. If we cannot supply an item, we will contact you about the available options and refund amounts due for any cancelled item. Delivery: use the product-specific production or preorder estimate and the delivery information displayed before purchase. Existing Help Centre guidance estimates around 10 days for UK delivery after production and dispatch; customs, peak periods and other delays may affect this estimate. This is not a guaranteed delivery date. Contact us if an agreed date is missed or an order appears lost; your legal delivery and refund rights remain unaffected. Returns and cancellations: ordinary online purchases may be cancelled by notifying us within 14 days after the day the goods are received, followed by another 14 days to send them back. The full Returns & Refunds policy explains return postage, refund timing, personalised-goods exceptions and faulty-goods rights. Sale products retain the same statutory protection. Customer service and liability: report faulty, damaged, incorrect or misdescribed goods so we can provide the remedy required by law. These terms do not exclude liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence. Mandatory consumer protections that apply to you take priority over any conflicting wording. Existing orders and customer rights: later wording changes do not reduce rights already attached to an order. Keep your order confirmation and a copy of the information supplied at purchase.

COOKIE INFORMATION — Updated 13 November 2026 This Wix-hosted shop uses cookies and similar technologies for functions such as security, account sessions, shopping bags and checkout. Cookies that are strictly necessary for a service you request do not require optional-cookie consent. Optional analytics, advertising or similar technologies require consent where the law requires it. Use the site's cookie preferences, where available, to review or change an optional choice. Browser settings can also remove or block cookies; blocking necessary cookies may prevent the shopping bag or checkout from working. Cookie names, providers and durations can vary with the enabled Wix and third-party services. Contact info@u8uk.com for information about the technologies in use. The Privacy Policy explains how related personal information is handled.